(If I have not responded within 24 hours, please send me a Private Message as a reminder) Your topic will be closed if you haven't replied within 3 days Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
When we are done, I'll give you instructions on how to cleanup all the tools and logs Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. You can check here if you're not sure if your computer is 32-bit or 64-bit If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. Sometimes one step requires the previous one. Often we are also on a different Time Zone. The removal of malware is not instantaneous, please be patient.
Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. You can copy them to a CD/DVD, external drive or a pen drive Removing malware can be unpredictable.It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen.
It did find some corrupted google earth compressed files and one corrupted Garmin compressed file.
Avast finds no problems, both with full system in-windows scan and boot time scan. Message is that they "terminated unexpectedly." tried starting mbamservice.exe and mbamscheduler.exe services from admin tools/services. downloaded and ran malwarebytes' anti-rootkit beta but it found nothing. After roughly a week the above symptoms returned. All was fine but noticed Norton Ghost backup had got confused and I no longer had the source files for the above backups. Did both in-windows full system scan and boot-time scan. Avast found several problems and fixed them.
uninstalled Microsoft Security Essentials anti-virus and installed the free version of Avast. Fully restored drive C from the point above (about a week back). Did this three times before it stopped doing that. First move of the mouse the laptop powered off. tried starting safe mode but laptop powered off each time. The backup included the current mbam which then updated definitions.Īll was well for about a week when the above symptoms started again. Fully restored drive C from a two-month old backup to make sure it was prior to the problems. It installed and immediately downloaded and tried to install the current version but got errors and could not install properly. uninstalled mbam and reinstalled from my copy of an earlier version of mbam. While trying to start MBAM, computer powered off. During scan, computer suddenly powered off. Sequence of events (may have forgotten some): Wife's laptop connection is fine, so the cable is not the problem. Chameleon cannot start mbam (tried all 13 buttons) Note - the forum says my post is too long so am instead attaching farbar logs and hijack this log as files.